In an industry as seemingly competitive and fragmented as the Indian real estate realm, customer centricity is undoubtedly a predominant factor that can distinguish leaders from laggards. Furthermore, prioritizing customers’ comfort and happiness is more imperative than ever, particularly considering the shifting behaviors and preferences of discerning luxury home buyers. Catering to evolving needs may pose challenges for many builders, but for Legacy Lifespaces, an award-winning developer with 17 years of experience in reshaping Pune’s residential landscape with a customer first approach deeply ingrained in its values. The company believes in consistently walking the talk in exceeding its customer expectations. Moreover, it is widely acknowledged for its projects, which epitomize functionally and aesthetically designed spaces, top-grade infrastructure, exclusive amenities, and eco-friendly features, thereby facilitating a comfortable and responsible living for people who seek opulence, high quality, convenience, and an active yet serene life.


The Architectural Perks

Built to be the biggest residential project in Rahatani, Legacy Kairos is located in the heart of PCMC, which leverages a perfect amalgam of the best benefits, including a secure premise, desirable neighborhood, proximity to essential facilities, connectivity, and a premium quality of life. This project spans across five acres, wherein it offers alluring apartments, encompassing 2 BHKs, 3 BHKs, 3.5 BHK, and 4 BHKs, spread across four 22-storeyed towers, starting from ₹90 lakhs.

Built to maximize functionality and space usability, the apartments are thoughtfully constructed with premium materials, including engineered stone countertops, food-grade plumbing pipes, crystalline waterproofing, and branded fittings, which underscores the company’s focus on integrating long-lasting interior materials. The project also adheres to IGBC regulations and has designed its towers to allow cross-ventilation, sufficient airflow, and natural light circulation.

"We avoid large clusters as they can obstruct air ventilation. We also never build to full capacity to ensure the buildings offer greater comfort with essential amenities like sufficient parking,” explains Naresh Vaswani, Founder & Managing Director, Legacy Kairos.

Furthermore, recognizing the price-sensitive nature of Pune’s market and subsequent

spending decisions of its customers, the company curates the amenities according to the price range and the respective communities, which is evident in Legacy Life spaces. Helping its residents strike the right balance between their daily hustle and social and personal life, the project is equipped with multiple indoor as well as outdoor sports and recreational facilities, like a clubhouse, gymnasium, swimming pool, jogging/cycling trail, yoga lawn, and outdoor area for children and elderly family members.

Legacy Lifespaces Aims At Driving Needed Innovations Every Year, So As To Enhance Customer Experience & Optimal Safety Standards & Highest Quality

Driving Innovation With A Competent Team

Legacy Lifespaces takes immense pride in its employees who all are also addressed as ‘Legacy Colleagues’, primarily led by four directors, Naresh Vaswani, Nikky Vaswani, Roshan Ramnani, and Jagdish Chandnani, who are the four pillars of the organization. Although they spearhead different divisions of the company, they share the same passion, managerial acumen, and relentless efforts to uphold customer happiness, which is reflected in every endeavor.

“We build projects with our hearts instead of money to create a beautiful house. It is our primary responsibility to work on offering tension-free homes, as our customers desire,” emphasizes Naresh.


Walking in their vision path, the team offers continuous support to its customers throughout the project, right from pre-sales to post-sales, through customer-centric emails, dedicated grievance numbers, and being accessible at every stage of the process. The office is also situated close to the project site, which further equips the team to achieve accessibility, easy communication, and quick yet prompt delivery. Once the project is completed, the team visits the residents to evaluate their demands and issues, to incorporate their feedback into current and future projects.

Additionally, based on in-depth insights, Legacy Lifespaces has been bringing in several innovations every year so as to enhance the customer experience and safety, which set it a cut above the rest. For instance, realizing the value that kitchens add, the company made sure to build spacious and comfortable kitchens even in relatively smaller flats. Similarly, a new optimized layout for bathrooms was introduced. According to Naresh, today’s buyers are willing to invest more to keep their homes leak-free. Addressing the same, the company uses Geberit plumbing and its inlet pipes, which are famed for their durability and ecological efficiency. It also switched to advanced crystallization waterproofing that mitigates the incidences of potential water damage. Additionally, the company has implemented water meters and designed pigeon-proof elevations.

Fuelling Excellence

Owing to an all encompassing, customer-oriented initiatives, Legacy Lifespaces have garnered not just elite customers but also various coveted awards, including Real Estate Icons by Pune Times Mirror (2022), Most Trustworthy Brand: PCMC by Times Power Brands Pune (2023), and Pride Best Facility Award by Credai Pune Metro (2024). Starting with a turnover of ₹10 crores, the company has emerged as a 1000-crore organization, delivering more than 26 projects in Pune. “But, more than revenue, it is about earning the trust of the people”, adds Naresh. Managing an enviable portfolio of over 5000 happy customers with 35 percent of its bookings generated through referrals, the company is on the path to actualize its vision of continuing to create a better living experience and build spaces where people feel connected, supported, and truly at home, thereby broadening its impact on the architectural landscape.