Octopus Estates: Leveraging Innovation, Accountability & Transparency To Revolutionize The Indian Real Estate Realtor Sector

Poornima Srivathsa ,Director In a fast-paced world where real estate investment opportunities are abundant for NRIs, finding a reliable and trustworthy partner can make a solid difference. However, with the transparency and complexities involved, getting a credible tenant on time while following intricate procedures and documentation can be an extremely hectic process.

Similarly, taking care of vacation homes/timeshares can also be a huge challenge in terms of amenities, pricing, and property maintenance while ensuring security and convenience. That’s where Octopus Estates comes in. Founded in 2014 by Subramanyam Krishnamurthy (Fondly known as Mani), Octopus Estates started its journey with property value evaluation & legal aspects with a major focus on Bengaluru.

With a commitment to trust, transparency, and excellence, Octopus Estates has carved a niche for itself over a period as an end-to-end real estate service provider for NRIs by introducing new verticals such as Interiors, Mutation, Katha, Timeshare, and Sales by 2020. What began as a vision to revolutionize the real estate industry for NRIs has blossomed into a remarkable success story of perseverance, innovation, and customer-centricity.

Commitment to Serving Clients
Since its inception, Octopus Estates has remained committed to empowering NRIs with seamless property management and rental services. With an unwavering focus on customer satisfaction, the company has forged strong bonds with over 2000+ clients, earning their trust and loyalty. According to Ullas, CEO, Property Management (Timeshare), “At Octopus Estates, every NRI owner’s property is more than just a business deal.

It is an emotion about making a difference in terms of experience by enabling them to stay at their own houses and ensuring their investments are at least 1.5x times more secure and profitable than normal rentals. The trust our NRI owners place in our timeshare model is our most valuable asset, and we work tirelessly to uphold it”. Today, Octopus Estates boasts an impressive portfolio of delighted clients from over 25 countries globally who have experienced the utmost professionalism and transparency in every aspect of their real estate journey.

"With clientcentricity at its core, Octopus Estates always goes the extra mile to exceed its client’s expectations"

The Client Engagement Process
Coming to rentals, after the initial approach, an exclusive agreement is then signed with the owner before the team at Octopus Estates creates a ‘Know-Your-Owner’ document for the client’s background verification. Later, an inventory inspection is done to verify if the property is in good condition.

Once the verification is completed, the property then gets listed by the firm for potential tenants. After the site visit, the firm again creates a ‘Know-Your-Tenant’ document for background verification purposes for the interested potential tenants.

After the verification, a rental agreement gets signed between the client and the tenant. All financial transactions happen directly between the client and the tenant. Once the inventory inspection is completed and approved by the tenant, the firm takes a percentage of the rental amount as a brokerage amount.

Poornima Srivathsa, Director & Ullas M S, CEO

An Efficient Team to Drive the Success
Octopus Estates owes its success not only to its visionary leadership but also to the dedicated women who have been the backbone of the company. From experienced real estate experts to skilled property managers, the team at Octopus Estates exudes passion and competence in every endeavor. “I take pride in employing middle-aged women, who own end-to-end responsibilities for the business closure and property management.

Our team’s commitment to reliability and excellence has been the driving force behind Octopus Estates’ growth.

We are not just in the business of real estate; we are in the business of building long-lasting relationships with the owners and tenants”, adds Poornima Srivathsa (Payal), Director, Property Management (Rental, Lease). 80 percent of our company is proudly constituted by women who have set a benchmark in the real estate industry. The team comprises professionals with expertise in property management, legal advisory, marketing, and customer support, ensuring that every aspect of the business is handled with utmost care and efficiency.

Corporate Social Responsibility & Technology
Moreover, Octopus Estates believes in giving back to society and actively engages in various Corporate Social Responsibility (CSR) initiatives. The firm has been instrumental in supporting orphanages/NGOs like Shishu Mandir by employing their children. By making a positive impact beyond business, the company strives to create a better world for all by providing financial assistance for the underprivileged from school to graduation. Early in 2018, Octopus Estates recognized the importance of embracing technology to stay ahead of the curve in the rapidly evolving real estate landscape. The firm invested in advanced CRM software, data analytics tools, and online platforms to streamline operations and enhance its customer experiences. The adoption of virtual property tours and online transaction facilities particularly proved valuable during the pandemic, allowing NRIs to explore properties and complete transactions from the safety of their homes.

With its dedicated approach to customer satisfaction and transparent dealings, Octopus Estates gradually earned the trust of NRIs across the globe. Positive word-of-mouth and five-star reviews from satisfied clients led to a steady stream of new customers. Let’s have a look at the testimonials given by some of the esteemed clients of the firm. “If anyone needs any help regarding property management in Bangalore / Bengaluru for anything leasing / Rental including Know-your-tenant (Background verification), Inventory and Inspection, or even for Property documentation: Property ID creation, Sakala payment, Property tax payment, Katha and Katha extract Mani is the right person for the same. Thanks, Mani for all the help”, Nitin Jain, CEO & Principal Fund Manager, Kotak Mahindra Asset Management (Singapore).

“My association with Octopus Loans started about four years back. They helped us immensely first for a very difficult Khatha transfer. The amount of leg work and backforth did not make them give up on us. They are currently helping us with managing our property. It has been a seamless experience at extremely nominal rates. Customer service is at the top of their minds. All the employees are extremely courteous and well-behaved. Kudos to the team and the management”, Indu Bettada, Solution Architect, SAP BPC/Oracle EPM, McMurray, Pennsylvania, United States.

Starting In 2014, The Firm’s Commitment To Customer Satisfaction, Ethical Business Practices, & Social Responsibility Has Earned It A Reputation As One Of Bengaluru’s Leading Real Estate Service Providers For NRIs

Starting in 2014, the firm’s commitment to customer satisfaction, ethical business practices, and social responsibility has earned it a reputation as one of Bengaluru’s leading real estate service providers for NRIs. The firm has five branches in Indiranagar (Headquarter), Yelahanka, KR Puram, JP Nagar, and Sheshadripuram and already has established its footprint in other key Indian cities, such as Mysore, Goa, and Hyderabad for its Property Management services (Timeshare). The firm has been serving an extensive client base globally, especially from countries, such as Australia, New Zealand, Dubai, Saudi Arabia, Qatar, Abu Dhabi, Oman, Sweden, UAE, the US, the UK, Canada, Belgium, Switzerland, Finland, Ireland, Germany, Italy, Poland, Scotland, Japan, Netherlands, Tanzania, and many more.

Over the years, Octopus Estates has garnered numerous accolades and industry recognitions for its outstanding contributions to the real estate sector, which include Outstanding Sales Achievement from CREA (Confederation of Real Estate Associates) Bangalore, Super Host Award from Airbnb, Top 500 Bronze Certificate from TVS Builders, Top Performer Award from The Presidential Tower and CNTC Hong Kong, and many more.

Future Roadmap
As part of its future roadmap, Octopus Estates is working on establishing global contact centers across the USA, Dubai, Canada, Finland, and Australia by the end of 2023 while aiming to be the preferred real estate partner for NRIs in India. Leveraging various emerging technologies, such as AI, Augmented Reality, the firm further aims to provide even more personalized and efficient solutions to its clients.

Furthermore, with the surge in demand for Timeshare and the increasing preference for fully furnished flats, the firm expects to receive venture capital funding for its Timeshare vertical and has already received expressions of interest from a few Venture Capitalists. “By prioritizing the needs of NRI clients and leveraging technology, Octopus Estates has established itself as a trusted partner for NRIs seeking reliable real estate investments and property management services in India. With a talented team and a clear vision for the future, Octopus Estates is well-positioned to continue making a credible impact in the real estate industry for years to come”, Subramanyam signs off.